All sales are final. Every item we sell is carefully inspected before it is shipped. If merchandise is defective or damaged upon receipt please contact us within 10 business days after your package arrives. All claims MUST be made within 2 days of receiving your order. Shipping charges are non-refundable unless product is lost or delayed by UPS. Returned products must be in absolutely new and unused condition for refund.
Should your print job contain manufacturing errors and/or defects, we will rerun and ship the job at no charge. 48HourPrint.com reserves the exclusive right to judge what a manufacturing error and/or defect is. On a case by case basis we will investigate and determine if the damage was due to negligence on our part. Please contact our Customer Relations Department at 1-800-844-0599 Monday through Friday, 9 am to 8 pm EST so we can handle your request.