Before submitting a print job, please read our Frequently Asked Questions section to be sure that your digital file adheres to the proper guidelines. By following the guidelines we've outlined, you will be ensuring the quickest turnaround and maximum quality of your printed piece. Also, by placing an order with 48HourPrint.com you are bound and agree to our Store Policies.

Please keep in mind turnaround times when submitting a job. Time delays may occur if you do not follow the file guidelines outlined in our FAQ.

If you have any questions regarding proper sizing, color mode, resolution, bleed and live area, please download the appropriate file from our Templates section. Please contact us at 1-800-844-0599, (wait for the prompt and option 3) if you have any further questions regarding your order, technical specifications or any off-set printing terms.

Details Concerning Color Reproduction

Gang-Run Printing refers to the specialization in supplying customers with affordable four-color printing. Utilizing this method known as "Gang-Running", combines your short-run jobs with others having similar requirements. This allows the initial production costs to be spread out over several jobs, greatly reducing the make-ready charges for each customer. All work is carried out by skilled professional on state-of-the-art equipment to assure you quality work at affordable prices.

But Gang Run Printing has its Limitations...

Because of limitations with the Gang-Run printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing and order with 48HourPrint.com you agree to this limitation. We accept no responsibility for color variations between submitted files and the final printed piece. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process.

We will show you an online proof of your job shortly after receiving it in our production department, but actual time will vary depending on our current workload. No job will be sent to press without your approval, so please reply as quickly as possible. Please take note that an on-line proof is by no means an accurate color reproduction of your final printed piece but is a final opportunity for you to check the layout, bleeds, crops and final text.

If you determine that you need to submit new files after we have shown you an online proof, you can do so by replying to the email we sent to you with your proofs. You will be instructed on how to reupload your files.

But due to the time it takes to pre-flight and prep your files, a $25 fee will be assessed each time you submit new artwork. If you need to submit new files because the original files are corrupt or not suitable for printing, you will not be charged.

By the time your job gets in our hands and we are ready to go to print, all edits should be finalized, the copy carefully proofread and all design issues should be settled. We we will not take responsibility for any copy or design errors committed on your part. 48HourPrint.com is also not responsible for any wrong dates or misspelled words in files submitted by customer or jobs approved by customer upon design completion.

Mailing Services

All prices are quoted based on the following general terms and conditions, unless specifically stated otherwise in the written quotation. Prices quoted are based on our understanding of the job specifications given at the time of the request for quotation and are subject to review when pieces have been received. To avoid any misunderstanding, and to ensure that all customer work is processed in an orderly manner, all mailing services instructions should be in writing. Instructions not provided in writing may lead to problems for which we cannot be responsible.

Scheduling and Turnaround

All print jobs with Mailing Services will add 1 business day to the posted turnaround Times.

We require at least 4 days for job processing of Mailing Services starting from the day we receive your mailing (data) list. WE CANNOT MAIL YOUR JOB WITHOUT RUSH FEES IF YOU DO NOT PROVIDE YOUR MAILING LIST 4 BUSINESS DAYS FROM THE REQUESTED MAILING DATE. This facilitates job processing by allowing time for successful, complete file importing. In the event your print or mail schedule changes, please inform us immediately; we will make every effort to accommodate the revision.

Service Refusal and Termination

48HourPrint.com reserves the right to refuse service to, or terminate the order of any customer, for any reason, including, but not limited to offensive, unlawful, obscene, malicious or otherwise objectionable material.

Delivery Timing

Standard-A (formerly 3rd Class) Mail offers the most economical alternative for delivery of your direct mail piece, but delivery times may be longer than First Class service; this information should help in planning a realistic schedule.

* Please note: Standard mailings can have large variations in delivery times due to the time of year and volume of mail flow. For instance, Standard Rate may take considerably longer at peak mailing periods such as the holidays. 48HourPrint.com assumes no responsibility for delays caused by US Postal Service or any damages resulting from the failure to receive a job on time. The expected delivery date is not guaranteed by US Postal Service or 48HourPrint.com.

If you are mailing a time dated piece, be sure to include requested delivery date when placing your order

Data Lists

Data lists should be in ASCII, Excel, Access or DBase formats. The list should contain a header format. We will perform address standardization, zip correct, add zip +4 designation, add postnet barcode, CASS & PAVE certify.

Postage Requirements
To allow sufficient time for deposit with the U.S. Postal Service, when you use our mailing permit number we require that all bank checks, money order and wire transfer payments to cover postage be in our possession three days before your mail date. If a postage deposit is not received, we cannot advance the postage required, and the U.S. Postal Service will not accept your mail. UNDER ABSOLUTELY NO CIRCUMSTANCES WILL POSTAGE BE REFUNDED FOR ANY REASON ONCE A JOB HAS BEEN MAILED BY THE U.S. POST OFFICE. Please make certain that you have advanced adequate postage to cover your entire mailing, including the foreign portions. When using your own permit, funds must be deposited the day prior to the scheduled drop date and a copy of the postal receipt faxed to our office. If funds have not been deposited, causing us to bring the mail back, you will be charged a trip fee.

Limitations of Liability for Mailing Services

OUR LIABILITY FOR ANY ERROR, MISTAKE, OR FAILURE TO PERFORM SERVICES HEREUNDER IS EXPRESSLY LIMITED TO THE VALUE OF THE WORK PERFORMED.

UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO ANY CUSTOMER FOR SAID CUSTOMER'S LOSS OF BUSINESS, LOSS OF PROFITS, POSTAGE OR OTHER CONSEQUENTIAL DAMAGES SUFFERED BY SUCH CUSTOMER AS A RESULT OF ANY ERROR, MISTAKE, OR FAILURE OF US TO PERFORM SERVICES.

The chargeable items listed below are not included in prices quoted unless specifically stated:

" The packing and handling of overages will be billed at current rate plus materials and freight charges.

" Storage charges on material held more than 30 days after job completion will be billed at current rate per skid or square foot of space used on a monthly basis. Any materials requiring storage for a period of ninety days or longer will be subject to long term storage charges.

" If, due to shortages of material supplied by the customer, an additional set-up is required to complete the job, there will be additional charges, based on the job requirements.

" Pick-up and/or delivery to or from our plant will be billed at the current rates.

Design-Online.com Website

ACCEPTANCE OF TERMS AND CONDITIONS OF USE

Please read these Terms and Conditions of Use carefully. These Terms and Conditions of Use govern your access and use of the design-online.com website. By accessing or using the design-online.com website you agree to be bound by these Terms and Conditions of Use and to any additional guidelines, restrictions, or rules that may be posted in connection with specific sections or services of the design-online.com website. All such additional posted guidelines, restrictions, or rules are hereby incorporated by reference into these Terms and Conditions of Use.

Design-online.com reserves the right to make changes to this site and to these Terms and Conditions of Use at any time without prior notice. You should review these Terms and Conditions of Use each time you access the design-online.com website.

COPYRIGHTED MATERIALS

The design-online.com website contains graphics, photographs, images, document layouts, artwork, text, fonts, software tools, and other information (referred to herein as "Content" ). This Site and all Content are the copyrighted property of Design-online.com, and/or its subsidiaries (referred to herein as "Design-online.com" ) or the copyrighted property of parties from whom Design-online.com has licensed such property. All rights in this Site and its Content are reserved worldwide. It is strictly prohibited to retain, copy, distribute, publish, or use any portion of the Content except as expressly allowed in these Terms and Conditions of Use. Design-online.com reserves the right to add to, delete from, or modify any part of Content at any time without prior notice.

USE OF DESIGN-ONLINE WEBSITE

You are granted permission to access and use this Site and its Content for the sole purpose of preparing, evaluating, and ordering printed products solely through Design-online.com (referred to herein as "Products" ). No other download, retention, use, publication, or distribution of any portion of the Content is authorized or permitted. Obtaining Products from Design-online.com does not entitle you to use any portion of Content apart from the finished printed Products as they are supplied to you by Design-online.com.

You agree to use this Site in a responsible manner that is in full compliance with these Terms and Conditions of Use and with your local laws and regulations, including export and import regulations. Without limitation, no portion of Content may be utilized as a trademark or service mark, for any pornographic use, for any unlawful purpose or use, to defame any person, to violate any person's right of privacy or publicity, to infringe upon any copyright, trade name, trademark, service mark or other intellectual property right of any person or entity. You agree that you will not use the Site to produce Products that are offensive, unlawful, harassing, libelous, threatening, harmful, obscene, malicious or otherwise objectionable. Design-online.com may terminate its service to customers found to be using Design-online.com to engage in undesirable activities.

You are solely responsible for your use of Content in combination with any other images, graphics, text or other materials you incorporate into your Products. You agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Products do not infringe upon any rights of any third party, including copyright, trademark, right of publicity or privacy, and will not libel or defame any third party, and that you have all required rights or permissions necessary to incorporate third party material into your Products. By placing an order on this Site, you warrant that you have all necessary permission, right and authority to place the order and you authorize Design-online.com to print Products on your behalf.

INDEMNIFICATION

You agree that you shall indemnify and defend Design-online.com and all parties from whom Design-online.com has licensed portions of Content, and their directors, officers, and employees, against all claims, liability, damages, costs and expenses, including reasonable legal fees and expenses arising out of or related to (i) your breach of these Terms and Conditions of Use or (ii) any suit, claim, or demand arising from or relating to any text, photograph, image, graphic or other material you incorporated into Products that was not part of the standard Site Content.

Services and Conditions of Use

As part of our service, we agree to provide you with information and other services that we may decide to offer, subject to the terms of this agreement. Upon notice published through the service, we may modify this agreement at any time. You agree and continue to agree to use our services in a manner consistent with all applicable laws and regulations and in accordance with the terms and conditions set out in the policies and guidelines outlined below. Please note that you will be referred to as 'customer' in this agreement.

Rules For Online Conduct

By using the service, you agree that you will not attempt to undermine the integrity of the 48HourPrint.com web site.

DISCLAIMER OF WARRANTY

THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE UNINTERRUPTED OR ERROR FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.

LIMITATION OF LIABILITY

IN NO EVENT SHALL DESIGN-ONLINE.COM OR ITS LICENSORS, SUPPLIERS, OR VENDORS, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT DESIGN-ONLINE.COM HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SITE OR OF FAILURE TO PROVIDE SERVICES THAT YOU ORDER FROM DESIGN-ONLINE.COM OR ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE, OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL DESIGN-ONLINE.COM BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE OR IT'S CONTENT.

Limitation Of Liability And Warranty

CUSTOMER AGREES THAT USE OF THE SERVICE IS ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES, INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY, ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.

NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE.

Trademarks

All trademarks appearing on 48HourPrint.com are trademarks of their respective owners.