Before submitting a print job, please read our Frequently
Asked Questions section to be sure that your digital file adheres to
the proper guidelines. By following the guidelines we've outlined, you will be
ensuring the quickest turnaround and maximum quality of your printed piece.
Also, by placing an order with 48HourPrint.com you are bound and agree to our
Store Policies.
Please keep in mind turnaround times when submitting a
job. Time delays may occur if you do not follow the file guidelines outlined in our FAQ.
If you have any questions regarding proper sizing, color
mode, resolution, bleed and live area, please download the appropriate file
from our Templates section. Please contact us at
1-800-844-0599, (wait for the prompt and option 3) if you have any further
questions regarding your order, technical specifications or any off-set
printing terms.
Details Concerning Color Reproduction
Gang-Run Printing refers to the specialization in supplying customers with
affordable four-color printing. Utilizing this method known as "Gang-Running",
combines your short-run jobs with others having similar
requirements. This allows the initial production costs to be spread out over
several jobs, greatly reducing the make-ready charges for each customer. All
work is carried out by skilled professional on state-of-the-art equipment to
assure you quality work at affordable prices.
But Gang Run Printing has its Limitations...
Because of limitations with the Gang-Run printing process, as well as
neighboring image ink requirements, the accuracy of color reproduction is not
guaranteed. By placing and order with 48HourPrint.com you agree to this
limitation. We accept no responsibility for color variations between submitted
files and the final printed piece. Under no circumstances will a reprint be
honored for color variations that have occurred during the printing process.
We will show you an online proof of your job shortly after
receiving it in our production department, but actual time will vary depending
on our current workload. No job will be sent to press without your approval, so
please reply as quickly as possible. Please take note that an on-line proof is
by no means an accurate color reproduction of your final printed piece but is a
final opportunity for you to check the layout, bleeds, crops and final text.
If you determine that you need to submit new files after we have shown you an online proof, you can do so by replying to the email we sent to you with your proofs. You will be instructed on how to reupload your files.
But due to the time it takes to pre-flight and prep your
files, a $25 fee will be assessed each time you submit new artwork. If you need
to submit new files because the original files are corrupt or not suitable for
printing, you will not be charged.
By the time your job gets in our hands and we are ready to
go to print, all edits should be finalized, the copy carefully proofread and
all design issues should be settled. We we will not take responsibility for any
copy or design errors committed on your part. 48HourPrint.com is also not
responsible for any wrong dates or misspelled words in files submitted by
customer or jobs approved by customer upon design completion.
Mailing Services
All prices are quoted based on the following general terms
and conditions, unless specifically stated otherwise in the written quotation.
Prices quoted are based on our understanding of the job specifications given at
the time of the request for quotation and are subject to review when pieces
have been received. To avoid any misunderstanding, and to ensure that all
customer work is processed in an orderly manner, all mailing services
instructions should be in writing. Instructions not provided in writing may
lead to problems for which we cannot be responsible.
Scheduling and Turnaround
All print jobs with Mailing Services will add 1 business day to the posted
turnaround Times.
We require at least 4 days for job processing of Mailing
Services starting from the day we receive your mailing (data) list. WE CANNOT
MAIL YOUR JOB WITHOUT RUSH FEES IF YOU DO NOT PROVIDE YOUR MAILING LIST 4
BUSINESS DAYS FROM THE REQUESTED MAILING DATE. This facilitates job processing
by allowing time for successful, complete file importing. In the event your
print or mail schedule changes, please inform us immediately; we will make
every effort to accommodate the revision.
Service Refusal and Termination
48HourPrint.com reserves the right to refuse service to, or terminate the order of any customer, for any reason, including, but not limited to offensive, unlawful, obscene, malicious or otherwise objectionable material.
Delivery Timing
Standard-A (formerly 3rd Class) Mail offers the most economical
alternative for delivery of your direct mail piece, but delivery times may be
longer than First Class service; this information should help in planning a
realistic schedule.
* Please note: Standard mailings can have large variations
in delivery times due to the time of year and volume of mail flow. For
instance, Standard Rate may take considerably longer at peak mailing periods
such as the holidays. 48HourPrint.com assumes no responsibility for delays
caused by US Postal Service or any damages resulting from the failure to
receive a job on time. The expected delivery date is not guaranteed by US
Postal Service or 48HourPrint.com.
If you are mailing a time dated piece, be sure to include
requested delivery date when placing your order
Data Lists
Data lists should be in ASCII, Excel, Access or DBase formats. The
list should contain a header format. We will perform address standardization,
zip correct, add zip +4 designation, add postnet barcode, CASS & PAVE
certify.
Postage Requirements
To allow sufficient time for deposit with the U.S. Postal Service,
when you use our mailing permit number we require that all bank checks, money
order and wire transfer payments to cover postage be in our possession three
days before your mail date. If a postage deposit is not received, we cannot
advance the postage required, and the U.S. Postal Service will not accept your
mail. UNDER ABSOLUTELY NO CIRCUMSTANCES WILL POSTAGE BE
REFUNDED FOR ANY REASON ONCE A JOB HAS BEEN MAILED BY THE U.S. POST OFFICE.
Please make certain that you have advanced adequate postage to cover your
entire mailing, including the foreign portions. When using your own permit,
funds must be deposited the day prior to the scheduled drop date and a copy of
the postal receipt faxed to our office. If funds have not been deposited,
causing us to bring the mail back, you will be charged a trip fee.
Limitations of Liability for Mailing Services
OUR LIABILITY FOR ANY ERROR, MISTAKE, OR FAILURE TO PERFORM SERVICES
HEREUNDER IS EXPRESSLY LIMITED TO THE VALUE OF THE WORK PERFORMED.
UNDER NO CIRCUMSTANCES SHALL WE BE LIABLE TO ANY CUSTOMER
FOR SAID CUSTOMER'S LOSS OF BUSINESS, LOSS OF PROFITS, POSTAGE OR OTHER
CONSEQUENTIAL DAMAGES SUFFERED BY SUCH CUSTOMER AS A RESULT OF ANY ERROR,
MISTAKE, OR FAILURE OF US TO PERFORM SERVICES.
The chargeable items listed below are not included in
prices quoted unless specifically stated:
" The packing and handling of overages will be billed at current rate plus
materials and freight charges.
" Storage charges on material held more than 30 days after job completion will
be billed at current rate per skid or square foot of space used on a monthly
basis. Any materials requiring storage for a period of ninety days or longer
will be subject to long term storage charges.
" If, due to shortages of material supplied by the customer, an additional
set-up is required to complete the job, there will be additional charges, based
on the job requirements.
" Pick-up and/or delivery to or from our plant will be billed at the current
rates.
Design-Online.com Website
ACCEPTANCE OF TERMS AND CONDITIONS OF USE
Please read these Terms and Conditions of Use carefully. These Terms
and Conditions of Use govern your access and use of the design-online.com
website. By accessing or using the design-online.com website you agree to be
bound by these Terms and Conditions of Use and to any additional guidelines,
restrictions, or rules that may be posted in connection with specific sections
or services of the design-online.com website. All such additional posted
guidelines, restrictions, or rules are hereby incorporated by reference into
these Terms and Conditions of Use.
Design-online.com reserves the right to make changes to
this site and to these Terms and Conditions of Use at any time without prior
notice. You should review these Terms and Conditions of Use each time you
access the design-online.com website.
COPYRIGHTED MATERIALS
The design-online.com website contains graphics, photographs, images,
document layouts, artwork, text, fonts, software tools, and other information
(referred to herein as "Content" ). This Site and all Content are the
copyrighted property of Design-online.com, and/or its subsidiaries (referred to
herein as "Design-online.com" ) or the copyrighted property of parties from
whom Design-online.com has licensed such property. All rights in this Site and
its Content are reserved worldwide. It is strictly prohibited to retain, copy,
distribute, publish, or use any portion of the Content except as expressly
allowed in these Terms and Conditions of Use. Design-online.com reserves the
right to add to, delete from, or modify any part of Content at any time without
prior notice.
USE OF DESIGN-ONLINE WEBSITE
You are granted permission to access and use this Site and its Content
for the sole purpose of preparing, evaluating, and ordering printed products
solely through Design-online.com (referred to herein as "Products" ). No other
download, retention, use, publication, or distribution of any portion of the
Content is authorized or permitted. Obtaining Products from Design-online.com
does not entitle you to use any portion of Content apart from the finished
printed Products as they are supplied to you by Design-online.com.
You agree to use this Site in a responsible manner that is
in full compliance with these Terms and Conditions of Use and with your local
laws and regulations, including export and import regulations. Without
limitation, no portion of Content may be utilized as a trademark or service
mark, for any pornographic use, for any unlawful purpose or use, to defame any
person, to violate any person's right of privacy or publicity, to infringe upon
any copyright, trade name, trademark, service mark or other intellectual
property right of any person or entity. You agree that you will not use the
Site to produce Products that are offensive, unlawful, harassing, libelous,
threatening, harmful, obscene, malicious or otherwise objectionable.
Design-online.com may terminate its service to customers found to be using
Design-online.com to engage in undesirable activities.
You are solely responsible for your use of Content in
combination with any other images, graphics, text or other materials you
incorporate into your Products. You agree that you will not include any text,
image, design, trademark, service mark, or any copyrighted work of any third
party in your Products unless you have obtained the appropriate authorizations
from the owners. You warrant that your Products do not infringe upon any rights
of any third party, including copyright, trademark, right of publicity or
privacy, and will not libel or defame any third party, and that you have all
required rights or permissions necessary to incorporate third party material
into your Products. By placing an order on this Site, you warrant that you have
all necessary permission, right and authority to place the order and you
authorize Design-online.com to print Products on your behalf.
INDEMNIFICATION
You agree that you shall indemnify and defend Design-online.com and
all parties from whom Design-online.com has licensed portions of Content, and
their directors, officers, and employees, against all claims, liability,
damages, costs and expenses, including reasonable legal fees and expenses
arising out of or related to (i) your breach of these Terms and Conditions of
Use or (ii) any suit, claim, or demand arising from or relating to any text,
photograph, image, graphic or other material you incorporated into Products
that was not part of the standard Site Content.
Services and Conditions of Use
As part of our service, we agree to provide you with
information and other services that we may decide to offer, subject to the
terms of this agreement. Upon notice published through the service, we may
modify this agreement at any time. You agree and continue to agree to use our
services in a manner consistent with all applicable laws and regulations and in
accordance with the terms and conditions set out in the policies and guidelines
outlined below. Please note that you will be referred to as 'customer' in this
agreement.
Rules For Online Conduct
By using the service, you agree that you will not attempt
to undermine the integrity of the 48HourPrint.com web site.
DISCLAIMER OF WARRANTY
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED
TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR
NON-INFRINGEMENT. YOU ACKNOWLEDGE THAT OPERATION OF THE SITE MAY NOT BE
UNINTERRUPTED OR ERROR FREE. REFERENCES AND LINKS TO PRODUCTS OR SERVICES OF
INDEPENDENT COMPANIES MAY APPEAR ON THE SITE. THESE REFERENCES AND LINKS ARE
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED.
LIMITATION OF LIABILITY
IN NO EVENT SHALL DESIGN-ONLINE.COM OR ITS LICENSORS,
SUPPLIERS, OR VENDORS, THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE
LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR FOR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA, OR
PROFITS, WHETHER OR NOT DESIGN-ONLINE.COM HAS BEEN ADVISED OF THE POSSIBILITY
OF DAMAGE, ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE
SITE OR OF FAILURE TO PROVIDE SERVICES THAT YOU ORDER FROM DESIGN-ONLINE.COM OR
ITS AFFILIATES, INCLUDING WITHOUT LIMITATION, DAMAGES ARISING FROM MISTAKE,
OMISSION, VIRUS, DELAY, OR INTERRUPTION OF SERVICE. IN NO EVENT SHALL
DESIGN-ONLINE.COM BE LIABLE OR RESPONSIBLE FOR ANY DAMAGES OR CONSEQUENCES
ARISING FROM OR RELATED TO YOUR INAPPROPRIATE OR UNAUTHORIZED USE OF THIS SITE
OR IT'S CONTENT.
Limitation Of Liability And Warranty
CUSTOMER AGREES THAT USE OF THE SERVICE IS
ENTIRELY AT CUSTOMER'S OWN RISK. SERVICES ARE PROVIDED 'AS IS,' WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION
ANY WARRANTY FOR INFORMATION, SERVICES, UNINTERRUPTED ACCESS, OR PRODUCTS
PROVIDED THROUGH OR IN CONNECTION WITH THE SERVICE, INCLUDING WITHOUT
LIMITATION THE SOFTWARE LICENSED TO THE CUSTOMER AND THE RESULTS OBTAINED
THROUGH THE SERVICE. SPECIFICALLY, WE DISCLAIM ANY AND ALL WARRANTIES,
INCLUDING WITHOUT LIMITATION: 1) ANY WARRANTIES CONCERNING THE AVAILABILITY,
ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES; AND 2) ANY WARRANTIES
OF TITLE OR WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR
INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION,
DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS,
COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OR UNAUTHORIZED ACCESS TO,
ALTERATION OF, OR USE OF RECORD, WHETHER FOR BREACH OF CONTRACT, TORTIOUS
BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY
ACKNOWLEDGES THE SERVICE IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL
CONDUCT OF OTHER CUSTOMERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM
THE FOREGOING RESTS ENTIRELY WITH CUSTOMER.
NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR
CONTENT PROVIDERS SHALL BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL
OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE OR INABILITY TO GAIN
ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER
HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL
CONTENT ON THE SERVICE.
Trademarks
All trademarks appearing on 48HourPrint.com are trademarks
of their respective owners.